Cambar's Order Management Solution

Order Management That Gets It Done

Cambar's Order Management Solution (OMS) is the core around which operations revolve to automate the process of capturing and dispersing customer demand throughout the supply chain. OMS helps clients provide unsurpassed customer service, efficient and timely order fulfillment, and up-to-date information -- all at the lowest transactional cost. Its best-of-breed functionality transforms the way clients serve their customers by allowing them to manage their demand and exceed their expectations.

The client's entire order fulfillment cycle -- from order capture and credit checking, to allocation and fulfillment, to shipment -- becomes customer-centric, enabling clients to respond swiftly and decisively, and execute with precision. With automatic defaults in place, your personnel operate with reduced errors, while tools like on-line real-time data, historic track-and-trace, and automated alerts improve productivity and enable the proactive handling of exceptions. And search engine capabilities enable the location of inventory, identification of substitutes, and detection of complementary items for potential up-sell opportunities quickly and efficiently. OMS streamlines the order process so you not only make the sale, but you secure repeat business.

Cambar's Order Management Solution functionality includes:

• Customer Order Management
• Pricing
• Inventory Management
• Forecasting & Purchasing
• EDI Integration
• Returns Management

Whether the client is struggling to increase sales, manage trading partners, or increase order accuracy, OMS can help:

Improve New & Existing Customer Relationships

• Manage the multitude of follow-ups needed to resolve quotes, receivables, and shipping issues
   with a sophisticated, automated user alerts system
• Prevent loss of sales by providing your staff with all the information they need to satisfy their
   customers: multiple inventory sources, available-to-promise dates, and substitute items
• Empower your staff with fast, accessible inventory search options so they'll direct their
   customers to the right product quickly, the first time
• Drive customer retention rates by creating promotions and loyalty programs with advanced
   pricing functionality

Reduce Operating Costs

• Decrease investment in inventory with tools to capitalize on intra-company transfers, ABC
   classifications, age categories, and sales/demand histories
• Minimize time and money involved in managing reverse logistics with seamless integration
   between returns and original order, vendor and customer records
• Expedite orders with our automated process and reduce manual intervention
• Eliminate returns and reshipping costs associated with duplicate and erroneous orders

Increase Organizational Efficiency

• Increase your sales through telemarketing prompts, quantity break pricing, promotional
   information and suggestive selling
• Track and analyze multiple vendors' performance and concentrate on trading partners who really
   deliver
• Manage accounts efficiently with credit driven order management, extensive inquiry capabilities,
   and online statistical accounts receivable information
• Reduce the time it takes to enter and maintain orders with EDI processing, order copy,
   template order entry, and single-step mass order maintenance

In order to thrive in today’s economy, clients must be responsive. Cambar's OMS adds order to chaos, providing the stability and flexibility clients need to respond to today’s business challenges. Our configurable, fully integrated OMS offers clients split-second response time to put them ahead of their competition, and their customers.